Cookie Policy

1. Introduction

This Cookie Policy explains how our shop uses cookies and similar technologies on our website. Cookies help us provide a smooth shopping experience, improve website functionality, and understand how visitors interact with our website.

By continuing to browse or use our website, customers agree to the use of cookies as described in this policy.

2. What Are Cookies

Cookies are small text files stored on a user’s device when visiting a website. They allow the website to recognize the device, remember preferences, and enhance overall performance and usability.

Cookies do not give us access to a customer’s device and do not collect personal data unless the customer chooses to provide it.

3. Types of Cookies We Use

Our website uses the following types of cookies:

Essential cookies
These cookies are necessary for the website to function properly. They enable core features such as secure access, shopping cart functionality, and order processing.

Performance and analytics cookies
These cookies help us understand how visitors use our website, such as which pages are visited most often. The information collected is used to improve website performance and user experience.

Functionality cookies
These cookies remember user preferences, such as saved information or settings, to provide a more personalized browsing experience.

4. How We Use Cookies

Cookies are used for the following purposes:

To ensure the website operates correctly
To improve website performance and usability
To remember customer preferences and settings
To analyze traffic and usage trends

We do not use cookies to sell personal information or track users across unrelated websites.

5. Managing Cookies

Customers can manage or disable cookies through their browser settings at any time. Most browsers allow users to delete cookies or block them entirely.

Please note that disabling cookies may affect certain features of the website, including checkout and account-related functions.

6. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers who assist with website analytics, performance monitoring, or technical operations.

These third parties are required to handle data responsibly and in accordance with applicable U.S. privacy laws.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or website functionality.

Any updates will take effect once published on the website. Customers are encouraged to review this policy periodically.

8. Contact Information

If you have any questions about this Cookie Policy or how cookies are used, please contact us using the information below.

Email: warranty@livingilo.com
Phone: +65 (947) 34150
Address: APT BLK 521 JURONG WEST STREET 52 #03-205, SINGAPORE 640521, SINGAPORE
Business Hours: Monday to Friday, 8:00 AM – 3:00 PM
Service Area: United States

Our shop is committed to transparency and responsible use of cookies to provide a secure and reliable browsing experience.